Enhancing CONNECTION
"Working with the internal product and marketing team at Dojo, Dot ID’s fresh ideas and perspectives over the years ensure great industrial design that improves our user journey."
Guy Moreve
Chief Marketing Officer
Dojo
Enhancing Contactless Payments with Smart Design
The Challenge
Dojo, a leading player in the B2B FinTech space, is known for providing seamless payment experiences in restaurants, bars, and retail environments. However, they identified a key limitation in one of their payment terminals: a restricted range for contactless transactions. This limitation caused frustration for both merchants and customers, prompting the need for an innovative solution.
The Opportunity
Dojo’s brand is built on delivering more than just off-the-shelf hardware, they strive to enhance user experience through thoughtful design. They approached Dot ID to develop a solution that would extend the terminal’s contactless range without requiring modifications to the core device.
The Solution
Working closely with a technologist and our manufacturing network, we designed and engineered a bespoke protective case embedded with advanced technology to enhance NFC connectivity. This solution significantly improved transaction reliability while maintaining full compatibility with Dojo’s existing terminal.
Beyond functionality, Dojo required a premium look and feel that aligned with their brand’s presence in high-end hospitality and retail spaces. Our team designed a durable, single-piece case using insert and twin-shot injection molding, ensuring:
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Effortless integration – No assembly required; users simply attach the case to the device.
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Robust protection – Enhanced durability for busy retail environments.
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Hygienic design – A seamless, easy-to-clean surface.
The Impact
Launched in 2024, the Dojo NFC case has been met with overwhelmingly positive feedback from merchants, improving both payment efficiency and overall user experience. This project is a testament to how thoughtful product design can solve real-world challenges, enhancing technology without compromising aesthetics or usability.
EXPERTISE UTILISED
Ideation, design development, CAD, prototyping, technical drawings, design for manufacture, detailed engineering, production support, product testing
